New extension of Agilence Analytics, included at no additional cost, turns flagged transactions into guided, accountable action and resolutions for the managers closest to the activity

MOUNT LAUREL, NJ / ACCESS Newswire / October 29, 2026 / Agilence, the leading loss prevention and operations analytics provider for retailers, restaurants, grocers, pharmacies, convenience stores and hospitality operators, today introduced Signal, a new feature of Agilence Analytics that delivers loss prevention insights directly to the store, district, and regional employees best positioned to act on them. Signal is included with Agilence Analytics at no additional cost.

In loss prevention today, there is a persistent gap between what gets detected and what gets resolved. At most organizations, loss prevention rests on a small corporate team, and Agilence Analytics helps that team find more exceptions than it could ever investigate. But the people best positioned to act; the store and field teams who know what really happened and can take immediate action, rarely see those exceptions.

Signal closes that gap. It takes loss prevention beyond a single department and into the daily work of operations leaders across the business. Each user sees only what they own: store managers see their store, and district and regional managers see their district or region, with easy-to-follow review steps and clear, recorded outcomes that field team leaders can act on immediately.

Extending the reach of loss prevention. Signal multiplies the impact of the loss prevention team without adding headcount. Price overrides, refunds, returns and other high-risk activity the team already monitors now reach the managers who can address it. Now, every team has clear ownership and accountability.

Built for the field, not the back office. Signal was designed for busy managers, not analysts. Users work from a single, simple, queue with clear guidance on every alert. They review transaction details and video side by side, then resolve the alert or escalate it with a single action.

One consistent standard at every location. Every location follows the same process, and every review is documented. When an issue needs a closer look, it moves up the chain with full context attached, so no one has to start from scratch. Leaders can see how much flagged activity is being reviewed as well as how consistently it happens across every store, district, and region.

Ready from day one. Signal is part of Agilence Analytics and is available to customers at no additional cost. It uses the same login, user accounts and alert rules customers already rely on, with no new data required.

“Loss prevention is most effective when it becomes part of how the entire business operates, not the responsibility of a single team,” said Russ Hawkins, CEO of Agilence. “Our customers already trust Agilence to surface the exceptions that matter most. Signal ensures those exceptions reach the people who can resolve them, in a form that is simple to act on. Managers at every level get a focused view of what needs their attention, and leadership gains a consistent, documented process across the organization.”

See Signal live

Agilence will host a live webinar with the Loss Prevention Foundation on November 5, 2026, at 11am ET to introduce Signal. Attendees will see how Signal brings loss prevention to field teams and how simple it is for managers to review and act on flagged activity.

Register for the Signal webinar

About Agilence

Agilence is the leader in loss prevention analytics, empowering retail, restaurant, grocery, hospitality, and entertainment businesses to increase profits by reducing preventable loss. The company transforms over 45 million daily transactions into actionable insights using over 200 integrations, providing a unified, easy-to-use platform for identifying issues, increasing efficiency, and improving business outcomes. Agilence’s comprehensive suite includes Analytics, Analytics Plus, Case Management, Audit Management, and AI-powered fraud detection capabilities. With an award-winning Customer Success team and a customer base spanning 220+ leading brands across 130,000+ locations in 20+ countries, Agilence delivers measurable ROI with an average customer return on investment exceeding 10x. For more information, visit www.agilence.ai or email hello@agilenceinc.com.  

Media contact

Michelle Ezzo
Marketing & Events Specialist
mezzo@agilenceinc.com

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SOURCE: Agilence, Inc.

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Agilence, Inc.